Florida Atlantic University Coordinator, Enrollment Services in Boca Raton, Florida
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FAU Undergraduate Admissions is seeking a Coordinator, Enrollment Services.
The position reviews and renders decisions on applications for domestic and international high school and post-secondary institution levels and assists the Enrollment processing, Residency, and Call Center teams in the Undergraduate Admissions office.
Summary of Responsibilities:
Counsels and/or advises students about the application process as well as processes high school/post-secondary (including military) transcripts and test scores and examinations (SAT/ACT, AP, IB, AICE, CAPE, TOEFL/IELTS, DSST, etc.) to appropriate Banner forms.
Assists with the collection and organization of residency documents for review.
Reviews required documentation and determines residency classification for tuition purposes according to FL 1009.21.
Reviews applications and supporting international credentials for International Student pathway and degree-seeking programs.
Assists with e-mail communication with applicants regarding requirements for residency classification, and admissions requirements.
Meets one on one with students and family members to discuss residency and admissions requirements.
Answers phones in the admissions call center and provides staffing in the Office of Admissions lobby as needed.
Collaborates with Navitas, Global Center for Engagement, Division of Student Affairs and other campus entities regarding new student enrollment.
Input, navigate and update information for prospective students and applicants into CRM, SIS, and supporting software systems.
Manages a departmental specific email inbox including responding to messages and referring program-specific academic and admissions questions to the appropriate stakeholders.
Proactively contribute toward streamlining application workflows and automating current and future processes with special focus on the application review process.
Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required. Excellent verbal and written communication skills are essential to success in this position.Must be proficient in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.Must also have excellent customer service, organizational and time management skills.
College or Department:
Work Days and Hours:
Monday – Friday, 8 a.m. – 5 p.m. Some nights and weekends.
Special Instructions to Applicant:
Individuals with disabilities requiring accommodation, please call 561-297-3057. 711Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.
Florida Atlantic University is where your future begins.
Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply.
To learn more about the vision and mission of FAU, please visit: www.fau.edu
In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial. To contact Recruitment Services, send an e-mail to email@example.com.
Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.
Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.
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